We train you and help you get good jobs!

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“Give a man a Fish, he feeds for the day. Teach a man to Fish, he feeds for a Lifetime.” At Eureka, we have re-engineered the fishing pole so that even PWDs can Fish.

Course Content:

Soft Skills Training & Call Handling Techniques

Part 1 – Call Centre Soft Skills Development & Call Handling Techniques

Part 2 – Introduction to PDPA, DNC Registry, CCAS Telemarketing Guidelines

Part 3 – DNC / Complaints Handling

Part 4 – Role play practice and assessment

System Usage Training

Part 1 – Assisted Technology User Package Selection and Customization

Part 2 – System Navigation

Part 3 – Hands on Training on System Usage

CRM Handling with A.T & 5 Day Work Exposure Assessment

Training Schedules:

20 Nov 2018 - 18 Feb 2019 (Register before 06 Nov 2018)

05 Mar 2019 - 30 May 2019 (Register before 19 Feb 2019)

02 Apr 2019 - 30 Jun 2019 (Register before 19 Mar 2019)

Mon - Fri; 10am - 5pm (360 hours)

Funding Available:

1. Skills Future Credit

2. Post-Secondary Education Account (PSEA)

Note

• Course is only applicable to Singapore Citizens and Permanent Residents above 16 years of age.
• Course fee funding is only available for persons with disabilities. (Persons with disabilities refer to those with autism spectrum disorder; intellectual disabilities; physical disabilities; hearing impairment; and visual impairment)
• Trainees may receive a training allowance, subject to attendance and other terms and conditions.

Eureka conducts pre-intake assessment. For registration/enquiries, please call Charis at 6622-7888 or Steve at 6622-7797 or email Info@EurekaCCS.com

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Notification Alert - Recruitment Fraud Scam

It has come to our attention that there is a fraudulent scheme perpetrated by an individual and/or employment agency based overseas. We understand the perpetrator posed as a recruitment agent acting on behalf of an overseas employment agency and he claimed to be recruiting telemarketers on behalf of our company.  He apparently posted a job advertisement in a group Facebook account seeking for suitable candidates.  Candidates who contact him will be asked to transfer a fee of a certain amount to his account, in return for an interview with our company in Singapore.  The candidates were told that accommodation and food will be provided and they will work for 4 days with 3 days rest every week.

We hereby declare that our company has not appointed any entity or person in Singapore or overseas to recruit telemarketers on our behalf.  All recruitment are handled directly by our company’s management. Career opportunities are posted on our website at www.eurekaccs.com or on our Facebook page at www.facebook.com/eurekaccs.

We recommend that you do not respond to any employment propositions and/or offers from any entity or persons claiming to represent Eureka Call Centre Systems Pte. Ltd.

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